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Chargeable of Estimated Weight Policy

The Estimated Weight function allows you to fill in the chargeable weight if you know the chargeable weight of the product. With this, you avoid delay in International Shipping as you will be required to make an additional payment should the product weigh more than the default 500g after the product arrive in sgtaobao’s China warehouse.


Please fill in the Estimated Chargeable Weight for each item below. Don’t know the weight? Check out Weight Estimation Reference 


Q: What happen if the Estimated Chargeable Weight that I filled in is MORE than the exact product chargeable weight after the product arrived at sgtaobao’s China Warehouse?

A: Our system will automatically refund the balance to you [Available Balance]

Q: What happen if the Estimated Weight that I filled in is LESS than the exact product chargeable weight after the product arrived at sgtaobao’s China warehouse?

A: Our system will prompt you for additional payment before the product is shipped to your country.

Q: Where can I find the Estimated Weight of the product?

A: Under “Product Specifications”, you can scroll down to find the product weight, size or dimension. If the Seller did not provide the Weight or Size for the product, our system will automatically set 500g as the default Estimated Chargeable Weight. 

Q: If the Estimated Chargeable Weight is too expensive, can I ask for a cancellation and refund?

A: Under our Refund policy, we do not accept cancellation and refund for cost of product. We will only refund the International Shipping Charges.